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Calendar of Events

Sep 14, 2015 to Sep 16, 2015 | Chicago, IL
Oct 05, 2015 to Oct 07, 2015 | LOs Angeles, CA

Other Top Stories

Two utilities embrace technology and innovation.

Today the rise of customer-centric technology and innovation has created a whole new set of challenges. Advances have occurred in energy efficiency, demand response, distributed solar, energy...

More Stories

Two utilities embrace technology and innovation.

Today the rise of customer-centric technology and innovation has created a whole new set of...

The view from Oregon and Portland General Electric.

Fortnightly speaks with Jim Piro, president and CEO of Portland General Electric. Piro serves as...

Disruptive Technology or Regulatory Challenge?

Distributed generation marks a set of emerging technologies requiring creativity from utilities...

Cheap natural gas is not just hurting coal. It’s doing the same to nuclear.

As the nation strives for cleaner air and less carbon emissions, nuclear – the most promising...

Part 3: When Competition Turns to War

By September 1997, Philadelphia Electric Co. had outflanked key opponents and filed a proposed...

Rick Riley was named group v.p. of customer service and operations for Entergy Arkansas Inc. and...

A look at Its new guidelines for secure remote access

Several utility regulatory bodies have initiatives tailored to help secure remote access to the...

Why are they ignored in transmission planning?

Why is there is there so much controversy about investments in transmission and distribution? We...

How to achieve it in the era of distributed energy

In the emerging era of distributed energy resources, we will find the distribution utility...

Converting emissions from coal-fired plants to gasoline, diesel, or jet fuel.

An economical commercial process is needed to provide an incentive for the utility industries to...

Why can’t we fly in a portable power supply to aid a poor country in distress? Here may lie opportunity.

Zambia, the landlocked and poor country in Southern Africa, is suffering a crippling power...

A roadmap to ‘REV’ and its plan for restructuring.

New York's far-reaching reform plan, called the Renewable Energy Vision, or “REV,” seeks to...

Latest White Papers

Customer engagement at utilities is undergoing radical change. It’s a change being driven by heightened customer expectations, multichannel communications technology, and sophisticated platforms that foster mobile and web-based self-service options. In the utility call center, it all points to “... Read More