Calendar of Events
May 29, 2013 to May 30, 2013 | Chicago, IL
Jun 09, 2013 to Jun 12, 2013 | San Francisco, CA
Jun 10, 2013 to Jun 12, 2013 | Boston, MA
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Public Utilities Reports
PUR Guide 2012 Fully Updated Version
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Retail
Commercial & Industrial
Supporting continuous improvement in energy management processes.
By promoting the ISO 50001 energy management standard to industrial customers, utilities can increase loyalty, encourage efficiency, and support industrial growth....
How DG and microgrids change the game for utilities.
Energy microgrids have emerged as more than just a curiosity. The technology is improving, costs are falling, and developers are lining up to build projects. How will micro...
Resilience depends more on determination than technology.
A brutal storm ripped through southwestern Minnesota in April and snapped 2,000 power poles. Worthington Public Utilities kept the lights on with a seat-of-the-pants microg...
Distributed Generation & Microgrids
How DG and microgrids change the game for utilities.
Energy microgrids have emerged as more than just a curiosity. The technology is improving, costs are falling, and developers are lining up to build projects. How will micro...
Resilience depends more on determination than technology.
A brutal storm ripped through southwestern Minnesota in April and snapped 2,000 power poles. Worthington Public Utilities kept the lights on with a seat-of-the-pants microg...
The rationale for microgrids.
Despite an array of challenges, microgrids are becoming a force in the market. Innovative projects bring greater efficiency and resilience....
CIS & Billing
Breaking down silos to achieve a more enabled workforce and more informed stakeholders.
Operations are finally getting together with IT. As a result, utilities will be able to achieve a range of business goals&emdash;and serve customers better....
Mastering multi-channel communications for customer service success.
Utilities across the country are experimenting with various new ways to communicate with customers—from Twitter feeds to text alerts. But few utilities have figured o...
Can a disruptive technology change the electric customer experience?
North American energy utilities are investing billions to create a smart grid to enhance service for retail electric customers. The smart grid, a disruptive technology, wil...
EVs & Storage
How DG and microgrids change the game for utilities.
Energy microgrids have emerged as more than just a curiosity. The technology is improving, costs are falling, and developers are lining up to build projects. How will micro...
The rationale for microgrids.
Despite an array of challenges, microgrids are becoming a force in the market. Innovative projects bring greater efficiency and resilience....
Independent microgrids are coming. Will franchised utilities fight them or foster them?
Despite offering a range of benefits, microgrids are proving to be controversial—especially when non-utility owned microgrids seek to serve multiple customers. The bigges...
Pricing
The transition to distributed generation calls for a new regulatory model.
With the best of intentions, policymakers have encouraged the proliferation of distributed generation (DG) in various forms. Now, however, the trend toward DG is accelerati...
Technology is changing the game. Is your utility ready?
Although today microgrids serve a tiny fraction of the market, that share will grow as costs fall. Utilities can benefit if they plan ahead....
Evaluating the impact of dynamic pricing.
Are residential time-of-use prices only effective for middle class households, or do low-income customers benefit too—as authors Lisa Wood and Ahmad Faruqui asserted ...
Customer Engagement
Supporting continuous improvement in energy management processes.
By promoting the ISO 50001 energy management standard to industrial customers, utilities can increase loyalty, encourage efficiency, and support industrial growth....
Will Boulder be the last city to go muni? Don’t bet on it.
When the goals of a utility and its host community aren’t in sync, breakups happen....
Refining the business case for advanced distribution investments.
As utilities plan their capital budgets for the next few years, investments in advanced distribution systems face an uncertain future. Customers question the value—and pr...
DR & Conservation
Supporting continuous improvement in energy management processes.
By promoting the ISO 50001 energy management standard to industrial customers, utilities can increase loyalty, encourage efficiency, and support industrial growth....
How DG and microgrids change the game for utilities.
Energy microgrids have emerged as more than just a curiosity. The technology is improving, costs are falling, and developers are lining up to build projects. How will micro...
Only behavioral change will reduce energy consumption.
Standards and technology don't reduce energy consumption, despite the claims of efficiency zealots. Real energy savings only come through behavioral change....
Retail Markets
How DG and microgrids change the game for utilities.
Energy microgrids have emerged as more than just a curiosity. The technology is improving, costs are falling, and developers are lining up to build projects. How will micro...
Independent microgrids are coming. Will franchised utilities fight them or foster them?
Despite offering a range of benefits, microgrids are proving to be controversial—especially when non-utility owned microgrids seek to serve multiple customers. The bigges...
Will Boulder be the last city to go muni? Don’t bet on it.
When the goals of a utility and its host community aren’t in sync, breakups happen....