Calendar of Events

Jul 13, 2014 to Jul 16, 2014 | Dallas, TX
Aug 04, 2014 to Aug 15, 2014 | Michigan State University, East Lansing, MI
Aug 11, 2014 to Aug 12, 2014 | New York, NY


Public Utilities Reports

PUR Guide 2012 Fully Updated Version

Available NOW!
PUR Guide

This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

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CSWeek Conference 38

Monday, May 5, 2014 to Friday, May 9, 2014
San Antonio, TX

CS Week 2014 provides education across all aspects of Utility Customer Service including: CS Week Executive Summit, Key Account Forum, CS Week Colleges, CS Week Synergy Groups, Women in Utilities, Expanding Excellence Awards and Conference 38 with 60+ workshops in the following tracks: customer engagement, payments, credit & collections, billing, water focus, Canada track, field customer service, smart infrastructure and strategies & management. Central to CS Week is the largest meter-to-cash exhibit hall with 130+ exhibitors. The Special Event wraps up a week of education and networking. Utility attendees have a chance to win a new VW Beetle.