The Oregon Public Utilities Commission (PUC) has begun formal action against U S WEST Communications, Inc., alleging noncompliance with service-quality standards. The PUC will decide whether to continue, modify, or terminate its regulatory agreement with that company. Staff have recommended that the PUC terminate alternative regulation for U S WEST.
PUC staff first found the company out of compliance with standards in 1994. Although the situation stabilized for a few months, network performance has deteriorated.