Each year hundreds of oil or electric customers call Boston Gas to ask about fuel-switching. What do they look for?A gas utility can boost sales only one way-by gaining new...
could serve a pool of residential users.
"We get 25 to 30 responses to every load shape we put up,"reports Gaus. He stressed, however, that no one else is privy to the pricing information received at NAP. Suppliers' bids are kept confidential from both the customer and other suppliers. Customers are only told the number of suppliers that bid on their request, the bid range and the ultimate winner of that bid.
For general competition information, consumers can visit www.electricitychoice.com, developed by Association & Issues Management and MEDIAbase. Consumers can learn about choice in their state, see what competing utilities are offering and can sign up with a supplier on the spot by clicking through directly to that company. There's also the option for people to join a buyers' pool on-site.
Lori M. Rodgers is associate editor with Public Utilities Fortnightly.
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