John Quain, chair of the Pennsylvania Public Utility Commission, who helped draft legislation to introduce electric competition in his state, predicts that natural gas deregulation is next on the...
the consumer gives the marketer his password, it accesses the consumer's information.
The encrypted CD-ROM is a quick and cost-efficient way for utilities to supply information while protecting their customers' privacy. It provides energy suppliers with a fast, convenient way to generate price quotes. Most important, it increases customer satisfaction and confidence in deregulation. Consumers get their quotes promptly, they can comparison shop and make energy choices without delay or frustration and they feel confident that their privacy will not be abused.
Ken Cuccinelli is president of International Business Ventures, a business development consulting company. Cuccinelli is a former executive of the American Gas Association and Consolidated Natural Gas. He can be reached at email@example.com.
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