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Public Utilities Reports

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Fortnightly Magazine - February 2004

Technology Corridor

Utilities are finding strategic benefits in demand-based metering technologies.
Guerry Waters

Technology Corridor

Utilities are finding strategic benefits in demand-based metering technologies.

It's been years since utilities regarded customers as mere check-writing extensions of their meters. In fact, utilities' information technology focus during the past decade has centered on gaining greater control over customer information. The objective: Focus on-and fill-customer needs. The results are everywhere:

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