Keywords

Public Utilities Reports

PUR Guide 2012 Fully Updated Version

Available NOW!
PUR Guide

This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

Order Now

Fortnightly Magazine - September 2004

Gas Supply:Too little, Too late?

GAS SUPPLY
Michael T. Burr

GAS SUPPLY

Pipeline and LNG terminal developments may arrive too late to prevent a natural gas disaster.

For exactly two months, MidAmerican Energy sponsored a $6.3 billion project to bring stranded natural gas from Alaska's North Slope to an adjoining pipeline in Canada. But when Alaska's Department of Revenue rejected MidAmerican's proposal for an exclusive partnership to develop the pipeline, the company pulled out.

A Gas Crisis, or Not?

The conclusions made by the NPC gas study raise more questions than they answer.
Ken Costello

The conclusions made by the NPC gas study raise more questions than they answer.

In late September of 2003, the National Petroleum Council (NPC) issued a comprehensive study on the future of the U.S. natural gas industry.1

Voltage Regulation: Tapping Distributed Energy Resources

Voltage Regulation
John D. Kueck, Brendan J. Kirby, Leon M. Tolbert, & D. Tom Rizy

Voltage Regulation

Reactive power is the key to an efficient and reliable grid.

Special ECM Section

see

Deregulation, competition, and the back-to-basics utility strategy have created tremendous pressures for utilities to cut operating costs while improving customer service. In this environment, companies are being challenged to build the utility of the future-a lean provider of power generation, transmission, and distribution run tightly and efficiently, creating a low-cost, high-performance business.

Business Process Outsourcing: Myth or Reality?

ECM
Dan Sullivan and Diane Shelgren

ECM

Business Process Outsourcing

The utility HR department is the new battleground.

Today information technology (IT) outsourcing contracts are being signed on an almost weekly basis and are rapidly extending into business process outsourcing (BPO) deals covering a whole range of areas-customer care, human resources (HR), finance and accounting, and procurement, to name a few.

Outsourcing, Reliability, and IT: When will the Three Meet?

ECM
Rajiv Bahl

ECM

Outsourcing, Reliability, and IT

When the grid collapses or a hurricane wipes out power to millions of customers, how does a customer information system (CIS) information technology (IT) manager ensure his or her outsourcing partner works as an extension of the IT organization by providing system reliability? When customer privacy of a competitor is questioned, how can the company be certain that the team members of the outsourcing partner have had sufficient background security checks, and that company data is safe?

The Customer as Strategic Asset

ECM
Stephen L. Prince

ECM

Achieving financial returns from increasing customer satisfaction.

Every utility focuses on effectively managing infrastructure and capital assets. However, one important balance sheet asset may be overlooked and under-leveraged-the customer.

Demand-Side Management and Metering Tech

ECM
Susan Covino

ECM

Demand-Side Management & Metering Tech

Combining real-time usage data with the newest technology can earn benefits for utilities.

Some amount of confusion on the part of end-users of electricity is inevitable as the electricity industry evolves. Confusion seems to be a necessary ingredient of change. At PJM Interconnection, we see fusion as the answer to confusion. First is the fusion of technology-both computing and communications technology-with the electric industry.

What is an Advanced Meter?

ECM
Sharon Allan

ECM

The technology behind demand-side response.

Across the country, policy-makers are working with both federal and state legislators and regulators to define policies and laws that will impact how utilities do business in the coming years. One policy receiving much attention right now may require electric utilities to offer voluntary demand-response programs to their customers. Demand-response programs allow customers to voluntarily adjust their daily energy usage in a manner that is acceptable with their needs.

Frontlines

Richard Stavros, Executive Editor

Frontlines

Imported natural gas contains more Btus and fewer impurities than the domestic variety, raising questions for LNG development.

It started as a small problem that was supposed to stay small. When Federal Reserve Chairman Alan Greenspan called for a global natural gas market in 2003, the industry knew inherently that the quality and composition of natural gas imported from places like Qatar and Nigeria would vary from the gas used domestically in the United States.

Pages