“People have approached us to outsource our call centers to India. I’m just not going to do that. To me the face of our company is our call centers. That’s our principle contact with our customers...
New Opportunities: Northeast Utilities appointed Leon J. Olivier as executive vice president-chief operating officer, from executive vice president-Guzyoperations, to which he was appointed in 2007.
Calpine named Todd W. Filsinger interim chief operating officer, from his previous position as head of Calpine’s commercial operations.
PJM Interconnection promoted Andrew Ott to senior vice president-markets from his previous position as vice president-markets.
Pepco Holdings promoted four executives: Charles R. Dickerson now is vice president, customer care from v.p., strategic planning and chief risk officer (CRO); Kevin M. McGowan is vice president, strategic and financial planning from v.p., financial planning and budgeting; Michael W. Maxwell is vice president, asset management from v.p., safety and strategic services; and Mark W. Finfrock , currently director, risk management, will add CRO to his title.
PECO appointed Ron Bradley to the new position of vice president, support services and Eric Helt to the new position of vice president, electric operations-construction and maintenance. Bradley was chief security officer at PJM and Helt is a 20-year PECO veteran.
Dominion Resources announced Eva Hardy , executive vice president, will step down from responsibilities as head of public policy and corporate communications, but will remain as a senior advisor to Thomas Farrell , Dominion’s chairman, president and CEO, and also will lead the company’s Climate Change Initiative. Robert Blue , vice president of state and federal affairs, has become senior vice president of public policy and corporate communications. Patricia Shell , controller of Dominion Energy, was named vice president and general auditor on July 1, after the retirement of Billy Wharf who held that position. David Green was promoted to senior vice president of customer service; Gianna Clark was promoted to vice president of customer operations; and Keith Wooldridge to vice president of energy conservation and customer solutions.
Edison International elected three executives to senior positions at the company and subsidiary Edison Mission Group starting August 1. W. James (Jim) Scilacci Jr. was named executive vice president, chief financial officer and treasurer for Edison International, succeeding Thomas (Tom) Mc Daniel , who is retiring. Robert L. Adler was named executive vice president and general counsel for Edison International, succeeding J.A. (Lon) Bouknight who is retiring. And John P. Finneran Jr . was named senior president and chief financial officer for Edison Mission Group, succeeding Scilacci.
NRG Energy appointed Jonathan Baliff as executive vice president of strategy. He was managing director of the global energy group at Credit Suisse.
APX Inc. appointed Gary S. Guzy to the new position of general counsel. Guzy was global practice leader for climate risk and sustainability at Marsh.
Kansas City Power & Light named Carl Churchman as vice president of construction. He was construction completion director at Watts Bar Nuclear Plant Unit 2 for Bechtel Power.
Atmos Energy selected Michael E. Haefner to succeed Wynn D. McGregor as senior vice president, human resources, upon McGregor’s retirement on October 1. Haefner is founder and president of Perform for Life, LLC.
Regulators: The Commodity Futures Trading Commission named John E. Shelk , president and CEO of the Electric Power