The Prius Effect—a term that’s gained currency in sustainability circles—is shorthand for the strong link between information and behavior demonstrated by the popular Toyota hybrid. The car was...
Customer Service: 2020
Grid upgrades spark an interactivity revolution.
two we’ll see some naysayers who will say this isn’t good. It will take patience among utilities, regulators and customers to get through the early changes and get to the next level of capabilities that can be delivered with the smart grid.