In the world of utility bill payments, few issues have generated more controversy than the use of credit, debit and pre-paid cards. Generally, regulated utilities have been unable to build a...
Customer Service: 2020
Grid upgrades spark an interactivity revolution.
two we’ll see some naysayers who will say this isn’t good. It will take patience among utilities, regulators and customers to get through the early changes and get to the next level of capabilities that can be delivered with the smart grid.