Social networks offer substantial communications value, and utilities can no longer ignore them. A successful strategy, however, requires careful management.
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PUR Guide 2012 Fully Updated Version
This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.
Utilities get serious about social media.
Reliability declines after 10 years of incentive regulation.
Understanding consumer preferences in energy efficiency.
Marrying customer engagement and profits.
Making efficiency programs work requires understanding real-world behavior.
- What Happened in Texas
What Happened in Texas
Evaluating smart meters and public backlash.
By Mike Rutkowski and Todd Lester
Mike Rutkowski leads the pusiness planning and performance improvement group in Navigant Consulting’s energy practice, and Todd Lester is a director in Navigant’s disputes and investigations practice. This article is based in part on Navigant Consulting’s Evaluation of Advanced Metering System (AMS) Deployment in Texas report. Standing alone, this article doesn’t provide a full understanding of the facts and analysis underlying Navigant Consulting’s observations and conclusions from that report, and shouldn’t be relied upon for such.
deployment of advanced meters other than a few thousand meters pursuant to a pilot program.