The smart grid is opening the floodgates on customer data, just as consumers are getting comfortable with retail self-service and mobile apps. With dynamic rates, distributed generation and...
Building a business case around smart grid data.
in the areas of meter asset management and distribution management, and some possible outcomes in each step.
This three-step process is designed to be simple, as its effectiveness ultimately relies on how well it integrates into the broader smart grid program, while causing minimal disruption.
A Broader Approach
Managing a transformation the size, breadth, and complexity of smart grid will be a significant challenge to utilities. Maximizing the value of this transformation, however, demands a new, broader approach to identifying and cultivating potential opportunities. The data-driven smart grid approach looks at data proactively rather than letting data needs be driven solely by process and system requirements. This approach complements—but doesn’t replace— traditional approaches to large-scale business transformations, and demonstrates the value in placing data on equal footing with technology, process, and organization.
Leveraging data as a source of value is the key to establishing and realizing a strong smart grid business case.