Lessons in Cultural Change
The most complete source you'll find on how to lead your company through a cultural transformation...Learn about all areas of cultural change: corporate vision, strategic plans, compensation, and labor relations. You'll ensure positive change for your organization with answers to these questions and more:
What are the ten commandments of successful cultural change?
What are the characteristics of leaders who fear change?
Do the rating agencies think your company's culture should change?
Do you need to develop a competitive intelligence system?
What seven things would utilities do differently during the next downsizing?
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PART I: CEO’s Overview of Cultural Change
Chapter 1: The APS Story: When Culture and Vision Make Magic - Mark DeMichele
Chapter 2: PECO Energy- A New Culture for New Challenges - Joseph F. Paquette, Jr.
Chapter 3: The GPU Experience - James R. Leva
Chapter 4: Shaping a Competitive Nuclear Operation - William E. Davis
PART II: The Union Perspective
Chapter 5: Labor and Competition in the Electrical Utility Industry - John J. Barry
Chapter 6: Cultural Change and its Impact on Labor/Management Relations - James R. Pearl
PART III: The Right Compensation System
Chapter 7: The Compensation System Meets the New Realities - Carolyn Kenady
Chapter 8: New Pay Programs: Reinforcing Cultural Change in a Transforming Industry - Jack McGourty, Richard R. Reilly, and Kenneth P. De Meuse
Chapter 9: The Dynamic Staffing Model: Positioning People for Profits and Performance - Robert B. Marshall
PART IV: The People Impact
Chapter 10: Challenge for the ‘90s: Creating Social Contracts that Reflect the Times - Shirley Richard
Chapter 11: Aligning Human Resources to Meet Changing Business Needs - Judy Zanotti
Chapter 12: The Reality of Teams - Jean M. Dickson
Chapter 13: Driving Transformational Change Through the Organization - Dr. Jo-Anne Pitera
PART V: Communicate, Communicate, Communicate
Chapter 14: Communicating Culture Change: A Practical Guide - J. Kimball Hansen
Chapter 15: Vision to Action: The Role of Communications - June T. Johnston and Cynthia Larson-Schwartz
PART VI: Strategic Approaches to Cultural Change
Chapter 16: It’s the Strategy, Stupid! - Dr. Cherry McPherson and Scott A. Jacobson
Chapter 17: Will the Fittest Survive? - Donna Welsh-Johnson
Chapter 18: Changing to Meet the Competition: A Corporate Survival Guide for Electric Utilities - William G. Gang
Chapter 19: Strategic Transformation: The New Game - Joe D. Doyle, John R. Childress, and Jim Ondrus
PART VII: Outside Views
Chapter 20: A New Vision of Leadership - Michele Darling
Chapter 21: A Rating Agency Perspective - Susan D. Abbott
Chapter 22: The Need for and Process of Cultural Change: The Observations of Experience - Bruce E. Alspach
Chapter 23: No Ethics, No Change - Mark J. Pastin, Ph.D.
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