Adrian Tuck

Learning from Retailers

Success in retail energy markets requires providing customers with the best choices and the best service. Utilities can learn valuable lessons from the experiences of competitive electricity retailers.
Success in retail energy markets requires providing customers with the best choices and the best service. Utilities can learn valuable lessons from the experiences of competitive electricity retailers.

People (February 2011)

American Electric Power names new president; Edison International promotes two to e.v.p.; DPL elevates Craig Jackson to vice president and treasurer; INGAA names new director of communications; plus personnel changes at Constellation, Consumers Energy, Southwest Power Pool, and other organizations.

People

David L. Goodin became president of Montana-Dakota Utilities and Great Plains Natural Gas. ONEOK announced three new officer appointments. Duke Energy named Bruce H. Hamilton as vice president of McGuire Nuclear Station. PJM named W. Terry Boston its new president and CEO. And others...