Calendar of Events

Jun 17, 2013 to Jun 19, 2013 | Gaylord National Resort & Convention Center in National Harbor, Maryland
Jun 19, 2013 to Jun 21, 2013 | Munich, Germany
Jun 19, 2013 to Jun 20, 2013 | Las Vegas, Nevada

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Public Utilities Reports

PUR Guide 2012 Fully Updated Version

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PUR Guide

This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

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Aite Group

Paying with Plastic

Customers demand real choices for bill payment.

Jeff Miller, et al.

In the world of utility bill payments, few issues have generated more controversy than the use of credit, debit and pre-paid cards. Generally, regulated utilities have been unable to build a compelling business case to offer no-fee card payments to customers, preferring instead to partner with third-party processors (TPPs) who happily charge convenience fees to card users.