The manager of technology services for Phoenix-based Salt River Project (SRP) is tasked with implementing a revolutionary process for one of the most progressive public power utilities in the country. Specifically, he is working to integrate data from SRP’s smart meters (140,000 and counting) into the utility’s back-office processes—particularly customer service and billing.

Commission Watch

California anticipates changes in energy policy under its new governor.

The recall of California Gov. Gray Davis in November 2003 almost immediately led to speculation concerning possible changes in California's energy policy. Since his election, Gov. Arnold Schwarzenegger has assembled an Energy Working Group, co-chaired by Professor James L.