Innovation

Outsourcing: All It's Cracked Up to Be?

Despite several high-profile deals, utilities remain cautious about outsourcing their key business processes.

It seems that "outsourcing" has become a dirty word among utility executives. But though left unsaid in polite conversation, the word is still on everybody's mind. They might even be doing it. They just aren't talking about it.

Perspective

Renewable Energy in the 21st Century:

Perspective

Renewable Energy in the 21st Century:

State involvement in promoting renewable technologies has profound implications for the future of the energy industry.

Election-year posturing seems to have prevented the federal government from reaching consensus on a number of energy issues ranging from standard market design to global warming, MBTE to Kyoto, ANWR to nuclear waste disposal.

Technology Corridor

Mobile workers provide the next opportunity for utility productivity gains.

Technology Corridor

Mobile workers provide the next opportunity for utility productivity gains.

Field workers at many electric, gas, and water utilities have not realized the benefits of their company's substantial investments in office-based information technology (IT) systems for work and asset management, customer service and billing, geographic information systems, mobile technologies, or even e-mail.

People

New Opportunities:

People

New Opportunities:

Stephan T. Haynes, who has been American Electric Power's vice president of risk oversight since January 2002, was named vice president of corporate finance for the company.

Kay G. Priestly was named Entergy Corp.'s vice president of financial issues management. Priestly earlier was managing partner at Arthur Andersen.

Envision the Utility of Tomorrow

How will the industry change in the future?

How will the industry change in the future?

The utility industry of the future can be best characterized by three words: scale, synergies, and automation. Company leaders and the broader workforce will be touched by these three forces for change. We can already see glimpses of the future around us today. In response to the sweep of deregulation, many power companies no longer generate power. They have divested themselves of their generating plants, ceding that ground to independent producers to concentrate on distribution.

Technology Corridor

A digital grid to the home, secured via a local fiber-optic network, could position utilities to fix power and telecom together.

Technology Corridor

A digital grid to the home, secured via a local fiber-optic network, could position utilities to fix power and telecom together.

Before billions are spent building new transmission lines to ensure reliable electric service, North American electric utilities should evaluate whether the alternatives-controlling demand and fostering distributed generation-might be more cost-effective and broadly beneficial.

Technology Corridor

Has the Aug. 14 blackout finally made it more than a pipe dream?

Technology Corridor

Has the Aug. 14 blackout finally made it more than a pipe dream?

 

Former Secretary of Energy Bill Richardson ticked off a whole lot of people in the industry when he pronounced the United States a superpower with "a Third World electricity grid."

Yet while debate continues about the causes of the Northeast blackout, there's no arguing that the majority of transmission and distribution in this country is controlled via mechanical technology largely developed in the 1950s.

Perspective

The crisis of confidence in today's power industry is, at its heart, a crisis of ideas.

Perspective

The crisis of confidence in today's power industry is, at its heart, a crisis of ideas.

 

Culture Shock

By 2020, nearly half the workforce will be female and non-white. Are utilities ready?

By 2020, nearly half the workforce will be female and non-white. Are utilities ready?