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The Consumer-Centric Utility

Empowering Consumers while Managing Risk and Optimizing Assets

Electric utilities do not simply sell a commodity. They sell safe, affordable, reliable and clean electric service. The “Consumer-Centric Utility” business model provides a viable framework for utilities while enabling new products and services that meet growing consumer expectations.

Lockheed Martin and Dominion Introduce New Grid Location Technology

Lockheed Martin and Dominion Resources co-developed a new smart grid technology called VirtuGrid, which will enable remote detection of power outages for faster mapping and response. VirtuGrid enables data, including voltage, power, energy readings, GPS location, phase and circuit connectivity, to be sent from the remote location to the substation over the same path as the power. The technology facilitates control and timing of remote communications with multiple types of communication networks with very low bandwidth usage.

GE to Modernize Aberdeen, Mississippi Grid

GE’s Digital Energy business and the City of Aberdeen will implement GE’s Solutions as a Service (SaaS) technology. SaaS is a cloud-based, fee-for-service grid management system that enables small- and mid-market utilities to build modern and interconnected grids. Using SaaS, a GE Predictivity solution, GE will provide Aberdeen with access to an online customer portal, enabling residents to visualize their energy usage and billing information.