Studies & Reports
Year 2000 Readiness. On Jan. 11 the North American Electric Reliability Council (NERC) predicted a minimal effect on electric system operations from Y2K software...
go ahead and incorporate the data they already have into an initial
customer intelligence system. As this system is
applied to marketing program analysis and stra- tegic marketing, new data needs will become clear and the system will evolve to uniquely support each utility's view of its role in the evolving competitive industry. t
Jerry Jackson is president of Jackson Associates, a Chapel Hill, NC, consulting and software development firm that provides energy modeling and customer intelligence software to the electric utility industry. Jackson Associates end-use models, CEDMS and REDMS, are widely used for energy forecasting and DSM analysis. MAISYO is a new market analysis and customer intelligence system.
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