Residential Pilot Programs:
Customer choice and electric restructuring may appear synonymous to regulators, but for utilities "choice" means "market share."
THERE WERE 19 PILOT PROGRAMS
planned or underway in the United States by the end of November, involving some 500,000 customers in all classes. The goal? To test competition in retail electric markets.
In the residential class, pilots were operating in Illinois, New Hampshire, and New York. Massachusetts expected to roll out its pilot by January 1. Pennsylvania was planning an April startup.