Public Utilities Reports

PUR Guide 2012 Fully Updated Version

Available NOW!
PUR Guide

This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

Order Now

Outsourcing, Reliability, and IT: When will the Three Meet?

Fortnightly Magazine - September 2004

management team is committed to the success of the engagement. As long as the CIS manager can ensure the client's commitment and attention, the rest soon follows. It is imperative, therefore, that the CIS manager treats the outsourcing partner team as an extension of his own staff. The client and the outsourcing partner should organize frequent CIS team-building events so that members of the client and partner teams are adequately engaged. Good working relationships between the client and the on-site partner team go a long way to ensure processes that provide reliability and security are adequately followed.

Articles found on this page are available to subscribers only. For more information about obtaining a username and password, please call our Customer Service Department at 1-800-368-5001.