“People have approached us to outsource our call centers to India. I’m just not going to do that. To me the face of our company is our call centers. That’s our principle contact with our customers...
People (December 2004)
New Opportunities: Lawrence E. De Simone joined Northeast Utilities as president of subsidiary Northeast Utilities Enterprises Inc. He will report to Charles W. Shivery , chairman, president, and CEO of Northeast Utilities. De Simone comes to NU from PPL Corp., where he most recently served as executive vice president. The Northeast Utilities Board of Trustees also elected Patricia C. Cosgel assistant treasurer of Northeast Utilities, effective Jan. 1, 2005. Cosgel will succeed Randy A. Shoop , who was promoted to vice president and treasurer. Cosgel moves up from her role as manager of corporate finance at the company.
Kent McCargar , vice president and CFO at DTE Energy Services, was named president of the company effective Nov. 1, succeeding President Barry Markowitz , who will retire at the end of the year.
Black Hills Corp. announced the appointment of Linden R. Evans to president and COO-Retail Operations. Evans previously was vice president and general manager of Black Hills FiberCom, the company's broadband telecommunications subsidiary.
The U.S. Nuclear Regulatory Commission (NRC) assigned John Hanna as senior resident inspector at Fort Calhoun Station, a nuclear power plant near Fort Calhoun, Neb. Hanna first joined the NRC at its Region IV office in Arlington, Texas, as a reactor engineer.
Gary Stephenson has joined DPL Inc. as vice president, commercial operations. Stephenson most recently was vice president, commercial operations, for Intergen, responsible for its energy marketing and trading activities. Prior to that, he was vice president, portfolio management, for PG&E National Energy Group.
Great Plains Energy announced the appointment of Shahid Malik as the president and CEO of Strategic Energy LLC, effective Nov. 10. He will report to Michael J. Chesser , chairman and CEO of Great Plains Energy. Strategic Energy is a subsidiary of Great Plains Energy.
Robert A. Saccone , a 31-year veteran of PPL, has been named vice president-nuclear operations for the company's Susquehanna nuclear power plant. Saccone, currently general manager of Nuclear Engineering at PPL, will replace Richard Anderson , who has accepted the position of site vice president at the Perry Nuclear Station in Ohio. Saccone's appointment was effective Nov. 1.
Shuffle Board: AGL Resources appointed Bettina M. Whyte , a principal at AlixPartners LLC, to its board of directors. AGL Resources called Whyte an "expert in corporate restructuring."
Allete Inc. named Madeleine W. Ludlow to its board of directors. Ludlow has served in senior management positions for several energy companies and investment firms, including three years as president of the Energy Commodities Business Unit and vice president and CFO of Cinergy Corp. She also held senior management positions with PSEG and Morgan Stanley & Co.
Westar Energy Inc. appointed Sandra A.J. Lawrence and Jerry B. Farley to its board of directors. Lawrence is senior vice president and treasurer of Midwest Research Institute, headquartered in Kansas City, Mo. Farley is president of Washburn University in Topeka, Kan.
Retired: CenterPoint Energy Inc. announced that Stephen C. Schaeffer , executive vice president and group president for CenterPoint Energy Gas Distribution & Sales, retired effective Dec. 1, 2004. He has spent the last