Customers expect their utilities to communicate as well as other service providers. This shouldn’t be considered a burden, but an opportunity.
The Challenge of Implementing NERC's Cyber Standard
How to develop, implement, and operate a security program.
compared with an entity serving only as a distribution function, the latter of which may not have any critical cyber assets.
12. Managing for Enterprise Security, Richard Caralli, Carnegie Mellon University, December 2004.