Public Utilities Reports

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Smart-Grid Roadblocks

Strategies for surviving the industry’s transition.

Fortnightly Magazine - February 2010

well suited to working in a more customer-focused environment. Fully exploiting the potential of the smart grid will require unprecedented functional integration, personal adaptability and cultural change. But as utilities choose to take on these changes, they should find developing their management capabilities and organizational talent, metrics and possible restructuring to be extremely helpful.