Advanced metering infrastructure and intelligent appliances are opening the door to a new market for utility services. But in-home services are a completely different ball game. Going beyond the...
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Public Utilities Reports
PUR Guide 2012 Fully Updated Version
This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.
Technology opens customers’ homes to utility services.
Customer satisfaction and electric utilities.
A more dynamic approach to grid modernization.
California learns painful lessons from its proposal to mandate demand response.
Look to other industries for lessons on marketing services.
- What Happened in Texas
What Happened in Texas
Evaluating smart meters and public backlash.
By Mike Rutkowski and Todd Lester
Mike Rutkowski leads the pusiness planning and performance improvement group in Navigant Consulting’s energy practice, and Todd Lester is a director in Navigant’s disputes and investigations practice. This article is based in part on Navigant Consulting’s Evaluation of Advanced Metering System (AMS) Deployment in Texas report. Standing alone, this article doesn’t provide a full understanding of the facts and analysis underlying Navigant Consulting’s observations and conclusions from that report, and shouldn’t be relied upon for such.
deployment of advanced meters other than a few thousand meters pursuant to a pilot program.