The conventional wisdom about utility spending is correct, but key factors affecting customer satisfaction aren't obvious—and are tricky to control.
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PUR Guide 2012 Fully Updated Version
This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.
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- Securing Tomorrow's Grid (Part I)
Securing Tomorrow's Grid (Part I)
Protecting smart systems against cyber threats.
Hank Kenchington, et al.
Henry S. (Hank) Kenchington is deputy assistant secretary at the U.S. Department of Energy’s Office of Electricity Delivery and Energy Reliability. Carol Hawk is a program manager in the office. Darren R. Highfill is founder of UtiliSec, an independent utility security consultancy. Jack Eisenhauer is president and CEO of consulting firm Nexight Group LLC, and Lindsay Kishter is a communications specialist with the firm. This is the first of a two-part article edited from the authors’ report, Cyber Security for the Smart Grid, scheduled for publication on Fortnightly.com (www.Fortnightly.com/whitepapers.cfm). The second part will be published in Fortnightly’s August 2011 issue.
, NISTIR 7628, NIST, August 2010.