Calendar of Events

Nov 05, 2014 to Nov 06, 2014 | Las Vegas, Nevada
Nov 10, 2014 to Nov 12, 2014 | Toronto, Canada
Nov 11, 2014 to Nov 14, 2014 | Dallas, TX

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Public Utilities Reports

PUR Guide 2012 Fully Updated Version

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This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

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News Analysis

Lori A. Burkhart, and Regina R. Johnson

Online services are popping up - for commodity trading, retail marketing and back-office billing. But is the Web right for every application?

A recent study by Connecticut-based META Group Inc. finds that while less than 5 percent of all utility commerce will be conducted electronically in 1999, 30 percent of customer service and retail bill payments will flow over the Internet by 2004. That prediction highlights a torrent of Web activity in recent months, from power trading online to retail solicitations to electronic customer billing and payment.

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