Calendar of Events

2013 Deloitte Energy Conference
May 21, 2013 to May 22, 2013 | Washington, DC
Distribution Automation & Grid Modernization
May 21, 2013 to May 22, 2013 | Charlotte, North Carolina
5th Annual Managing Regulatory Compliance for Electric Utilities
May 21, 2013 to May 23, 2013 | Atlanta, GA
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Public Utilities Reports

PUR Guide 2012 Fully Updated Version

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PUR Guide

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Customer-centric

C&I Customers Get Smart

Technology creates new opportunities for demand- side management

By Kristin Brief and Brad Davids

Customer value is a key factor in any smart grid business case. But not all customers are created equal. In particular, commercial and industrial (C&I) customers have greatly different needs, considerations and sensitivities, compared to residential customers. As a result, demand response and efficiency programs won’t produce the same results across customer classes. Getting the most from the C&I market will depend on integrating smart grid with smart building technologies.

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