Calendar of Events

2013 Deloitte Energy Conference
May 21, 2013 to May 22, 2013 | Washington, DC
Distribution Automation & Grid Modernization
May 21, 2013 to May 22, 2013 | Charlotte, North Carolina
5th Annual Managing Regulatory Compliance for Electric Utilities
May 21, 2013 to May 23, 2013 | Atlanta, GA
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Public Utilities Reports

PUR Guide 2012 Fully Updated Version

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PUR Guide

This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

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Customer engagement

Connecting Before the Storm

Effective crisis communications requires laying groundwork long before the damage happens. Successful engagement calls for consistent, positive messaging when the lights are on.

Effective crisis communications requires laying groundwork long before the damage happens. Successful engagement calls for consistent, positive messaging when the lights are on.

Franchise Fracas

Will Boulder be the last city to go muni? Don’t bet on it.

Michael T. Burr, Editor-in-Chief

When the goals of a utility and its host community aren’t in sync, breakups happen.

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Set and Forget

The underlying premise of demand response hasn’t changed in 30 years, but the technologies and approaches to executing DR programs today are worlds away from the basic, one-way load control programs of yesteryear. Engagement and automation are changing everything.

The underlying premise of demand response hasn’t changed in 30 years, but the technologies and approaches to executing DR programs today are worlds away from the basic, one-way load control programs of yesteryear. Engagement and automation are changing everything.

Learning from Retailers

Success in retail energy markets requires providing customers with the best choices and the best service. Utilities can learn valuable lessons from the experiences of competitive electricity retailers.

Success in retail energy markets requires providing customers with the best choices and the best service. Utilities can learn valuable lessons from the experiences of competitive electricity retailers.

The Fortnightly 40 Best Energy Companies

A challenging year brings a change in the rankings.

By Michael T. Burr

(September 2012) Our annual financial ranking shows some remarkable shifts among the industry’s shareholder value leaders. Despite flat demand and low commodity prices, investor-owned utilities are investing heavily in capital assets. Investment discipline and operational excellence distinguish leaders on the path to financial performance.

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Getting Hitched

Marrying customer engagement and profits.

Alan Denton

New channels for communicating with customers not only allow utilities to provide better service; they also create opportunities for utilities to reduce expenses and generate revenue. An integrated strategy that focuses on customers can lead to new value for utilities.

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