Energy management

PowerStream Introduces New Energy Management Program to Customers

PowerStream launched a pilot to a limited number residential customers living in the utility's service territory. With funding from the Ministry of Energy's Smart Grid Fund, the Residential Energy Management (REM) pilot tests technologies that help consumers reduce energy consumption and manage costs while giving them more control over their day-to-day usage. The project is funded by Ontario's Smart Grid Fund and is structured to act as a template for other Ontario distribution companies to follow once the pilot is complete in 2016.

Electrifying Your Customer

Customer Connection: Five steps to better relations with your most important client.

Utility customers are hungry for more information and to interact with their providers. But, first, utilities need to know what problems their customers want to solve.

Customer First

Is the current regulatory compact in anyone’s best interests?

Serving customers’ needs should be a top priority for power companies, irrespective of the regulatory construct and business model. Transformation doesn’t change this basic fact, but how do we break the model without breaking the system?

Embracing Disruption

Developing a leadership role for utilities in alternative technologies.

Faced with aging assets, rising operating costs, growing regulatory risks, and flat demand growth, utilities are challenged to remain competitive in an evolving energy market. The answer might be for utilities to establish a leadership position and pursue a more flexible mission.

Turning Toward Customers

Utility transformation guided by improved customer insight.

Improved customer insight can help utilities transform their business models, to strengthen engagement with consumers and remain competitive as the energy sector evolves.

Tools, Platforms and Ecosystems

Can a disruptive technology change the electric customer experience?

North American energy utilities are investing billions to create a smart grid to enhance service for retail electric customers. The smart grid, a disruptive technology, will provide utilities and customers with access to information about how electricity is used that they’ve never had in the past. More importantly this information can empower customers to take ownership of their consumption profile and demand different products and services.

Vendor Neutral

(December 2011) Lafayette Utilities System selects Elster’s EnergyAxis as its AMI system; ABB wins contract from Hydro-Quebec; Sapphire Power Holdings acquires gas-fired power generation from Morris Energy Group; Consumers Energy awards contract to Babcock & Wilcox; plus announcements and contracts involving BP Wind Energy, Abengoa Solar, Samsung C&T and others.

Transition to Dynamic Pricing

A step-by-step approach to intelligent rate design.

The advent of the smart grid is sparking interest in intelligent rate design. But while state and federal goals encourage more efficient rate structures, regulatory and political considerations complicate the process. Getting to a next-generation rate design will require a phased transition.

The Widening Technological Divide

Increased business and regulatory challenges have utilities lagging in investments to meet energy demand a decade from now.

The electricity enterprise has tended through restructuring to become a victim of its historic success in maintaining universal service reliability at ever-lower cost. The essential foundation for restoring enterprise vitality in the coming decade is rebuilding this fundamental public/private partnership, based on technology innovations that can increase the value of electricity service, including providing higher levels of reliability and security.

Demand-Side Management and Metering Tech

ECM

ECM

Demand-Side Management & Metering Tech

Combining real-time usage data with the newest technology can earn benefits for utilities.

Some amount of confusion on the part of end-users of electricity is inevitable as the electricity industry evolves. Confusion seems to be a necessary ingredient of change. At PJM Interconnection, we see fusion as the answer to confusion. First is the fusion of technology-both computing and communications technology-with the electric industry.