Calendar of Events

Jun 17, 2013 to Jun 19, 2013 | Gaylord National Resort & Convention Center in National Harbor, Maryland
Jun 19, 2013 to Jun 21, 2013 | Munich, Germany
Jun 19, 2013 to Jun 20, 2013 | Las Vegas, Nevada

Keywords

Public Utilities Reports

PUR Guide 2012 Fully Updated Version

Available NOW!
PUR Guide

This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

Order Now

Home area networks

Tools, Platforms and Ecosystems

Can a disruptive technology change the electric customer experience?

Thomas Brunetto

North American energy utilities are investing billions to create a smart grid to enhance service for retail electric customers. The smart grid, a disruptive technology, will provide utilities and customers with access to information about how electricity is used that they’ve never had in the past. More importantly this information can empower customers to take ownership of their consumption profile and demand different products and services.