Calendar of Events

Intersolar Europe
Jun 19, 2013 to Jun 21, 2013 | Munich, Germany
Energy Management Congress West
Jun 19, 2013 to Jun 20, 2013 | Las Vegas, Nevada
REFF Wall Street
Jun 25, 2013 to Jun 26, 2013 | New York, NY
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Public Utilities Reports

PUR Guide 2012 Fully Updated Version

Available NOW!
PUR Guide

This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

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Powershop

Customer Service: Doing More With Less

Balancing operational cost and consumer value creation.

Greg Guthridge and Nicholas Handcock

Regulatory mandates and smart grid technologies are creating an opportunity for utilities to adopt a new approach to customer service—an approach that balances a range of strategic and operational imperatives, toward the promise of higher customer satisfaction, greater efficiency, and enhanced revenue.

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