Calendar of Events

Jun 17, 2013 to Jun 19, 2013 | Gaylord National Resort & Convention Center in National Harbor, Maryland
Jun 19, 2013 to Jun 21, 2013 | Munich, Germany
Jun 19, 2013 to Jun 20, 2013 | Las Vegas, Nevada

Keywords

Public Utilities Reports

PUR Guide 2012 Fully Updated Version

Available NOW!
PUR Guide

This comprehensive self-study certification course is designed to teach the novice or pro everything they need to understand and succeed in every phase of the public utilities business.

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Smart Grid Customer Education Symposium

Smart Coaching

Customers won’t join the team unless utilities make it worthwhile.

Michael T. Burr, Editor-in-Chief

Are utilities ready to really engage customers, and get them to care about more than just whether the beer stays cold? Or will we turn our focus away from customers, because we don’t know how to engage them — or how to convert engagement into value?