Off Peak

Fortnightly Magazine - September 1 1998
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Recharge the Economy with Renewable Energy Tax Credits

ELECTRIC UTILITIES THE WORLD OVER ARE BEGINNING to draw upon the power of Internet. But U.S. investor-owned utilities clearly are the most receptive to using the technology for a variety of applications when compared with their smaller domestic or international peers.

According to a Newton-Evans Research Co. poll of 79 sites around the world, more than half of all information systems officials at utilities planned to use or are using the Internet for customer communications. About 100 percent of U.S. investor-owned utilities were using the Internet for customer communications compared with only 71.4 percent of their smaller, public counterparts (see table 1).

More than 80 percent of U.S. IOU officials agreed that their utility will need advanced communications capabilities to sell new, non-energy services to customers; about 60 percent of smaller U.S. utilities agreed, as did 70 percent of international respondents. Three-quarters of U.S. IOUs said the Internet was the most important means of accomplishing this task. U.S. officials also cited automatic meter reading applications and customer premises monitoring (see table 2).

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