Harnessing customer intelligence
Attract and retain lasting, more profitable relationships with your customers. (2:24)
Videos
Data driven business models
Is data at the core of every decision your business makes? Data can unlock huge potential when properly employed. This video looks at how to make your business more data-driven. This is part of a video series brought to you by energy consultancy: innogy consulting. To find out more, visit innogyconsult.com.
Real World Application of Customer Service Robotics
Many energy firms today are unsure how to utilize digital technology to its full potential. (2:27)
Digital Product Development
Transform your customer experience by offering digital products from energy plus to chat bots. (2:43)
Digital Methods & Techniques
Agile methods can help all businesses solve complex problems or generate innovative ideas. (2:57)
Using Digital to Build the Workforce of the Future
Embracing digital technology can boost productivity of your workforce. (1:26)
Gain the Competitive Edge with Data Insights
Data analysis can generate valuable insights to give you the competitive edge. (1:26)
Future-Proof Your Business with Data Storage
Companies need to understand how best to store data to unlock its full value. (2:03)
Embedding Digital in Your Business
Businesses must use digital technologies to improve operations and offerings. (2:48)
How to Communicate with Customers in the Digital Age
Video: Learn how to use digital communication to help your business today. (1:30)