Benchmarks

Fortnightly Magazine - April 15 2000
This full article is only accessible by current license holders. Please login to view the full content.
Don't have a license yet? Click here to sign up for Public Utilities Fortnightly, and gain access to the entire Fortnightly article database online.

EIS: What Do Customers Really Want?



Recharge the Economy with Renewable Energy Tax Credits

The biggest challenge in offering energy information services is increasing awareness of product benefits.

Energy information services (EIS) are a fast-growing component of offerings from energy service providers (ESPs). The products range from services based on monthly billing data, such as bill payment, bill verification, and utility accounting, to more detailed meter-based services such as load profiling and analysis, rate comparison, remote monitoring and control, and even responses to market pricing.

This full article is only accessible by current license holders. Please login to view the full content.
Don't have a license yet? Click here to sign up for Public Utilities Fortnightly, and gain access to the entire Fortnightly article database online.