“People have approached us to outsource our call centers to India. I’m just not going to do that. To me the face of our company is our call centers. That’s our principle contact with our customers...
People (February 2013)
New Opportunities: Pacific Gas and Electric (PG&E) named Travis Kiyota v.p. of corporate affairs. He was the company’s senior director of local government relations. Deborah Affonsa became v.p. of corporate strategy. She most recently served as senior director of utility strategic planning. Brian Rich was appointed v.p. of IT business technology. Previously he was senior director of customer care technology.
Sempra Energy hired James H. Lambright as senior v.p. of corporate development. Most recently he was COO, CFO, president-international, and a member of the board of directors for Sapphire Energy.
Entergy appointed Jeff S. Forbes as executive v.p. of nuclear operations and chief nuclear officer at Entergy Nuclear. Formerly senior v.p. of nuclear operations for Entergy Nuclear, Forbes succeeds John Herron, who plans to retire March 31.
American Electric Power appointed Charles E. Zebula , formerly treasurer and senior v.p. of investor relations, as executive v.p. of energy supply and Julie Sloat , formerly v.p. of regulatory case management, as treasurer and senior v.p.
Duke Energy made several executive changes resulting from its merger with Progress Energy.
Lloyd Yates , previously executive v.p. of customer operations, was appointed executive v.p. of regulated utilities. Marc Manly , previously executive v.p. and chief legal officer, became executive v.p. and president of commercial businesses. Chuck Whitlock , interim president of commercial businesses since July, will return to his previous role as president of Midwest commercial generation. Julie Janson was promoted to executive v.p. and chief legal officer. Previously she was state president of Duke Energy Ohio and Duke Energy Kentucky.
Jim Henning , previous v.p. of government and regulatory affairs for Duke Energy Ohio and Duke Energy Kentucky, was appointed state president of the two companies. Keith Trent was elected as executive v.p. and COO of regulated utilities. Previously he was executive v.p. of regulated utilities.
Dominion named Scott C. Miller , formerly v.p. of budgeting, business planning, and market analysis, as v.p. at its Dominion East Ohio subsidiary.
Integrys Energy Group named James F. Schott , v.p. of external affairs, to serve as v.p. and CFO for the company. Schott succeeds Joseph P. O’Leary , who plans to retire later this year. O’Leary will continue to serve as senior v.p. The company also appointed Larry Borgard , president and COO of the Integrys regulated utilities, as leader of Integrys governmental relations, and William D. Laakso , v.p. of human resources, became leader of the company’s corporate communications department. Phillip M. Mikulsky , executive v.p. of business performance and shared services, is now executive v.p. of corporate initiatives and chief security officer; and Mark A. Radtke was appointed as executive v.p. of shared services in addition to his current responsibilities as chief strategy officer and CEO of Integrys Transportation Fuels.
Alliant Energy promoted Thomas Hanson from v.p. and CFO to senior v.p. and CFO. Linda Mattes was appointed v.p. of energy delivery operations. She most recently led development of the proposed natural gas generating station in Marshalltown, Iowa. Douglas Kopp was promoted from director of environmental affairs to v.p. of environmental affairs. Tom Aller ,