Administrator – Electricity and Economics
Terri Carlock is Utilities Division Administrator – Electricity and Economics for the Idaho Public Utilities Commission.
Conversations with three Commissioners, some members of Staff, and two illustrious recently-retired regulators from the Gem State.
PUF: What is your job and what does it entail?
Terri Carlock: My job is Administrator of the Utilities Division. It entails looking over the policies of the Staff as we are submitting information to the Commission for decision and looking at all the general rate cases that come in before the Commission, auditing utilities to verify revenue requirements and compliance. Any of the case filings that come into the Commission will come through the utilities division for analysis.
PUF: What's your typical day like?
Terri Carlock: The difference between before the pandemic and now is more that everything is done by phone or virtually. We are using Microsoft Outlook 365 Teams, and we're using the cloud setup for case files and various items along that line that we need to get distributed to all of the utilities division.
That is something that had just been started before the pandemic. We didn't even have the Teams function up and running. We had to get familiar with how that worked and then figure out what we needed available and where to put it, so people could continue to do their jobs from home like they did before. I'm surprised it went so smoothly.