Tracking Utility Reliability for Nearly Four Decades

PA Consulting has recognized outstanding reliability at utilities via its ReliabilityOne® program, which includes awards and community. 2023 marked the twenty-third year the awards were given, and  Commonwealth Edison, an Exelon utility, was recognized as this year's most reliable U.S. utility. 

Also recognized were six regional utilities across the U.S., based on overall system-wide SAIDI, SAIFI, and CAIDI performance. Winners this year: San Diego Gas & Electric, Public Service Electric and Gas Company, Consolidated Edison Company of New York, Orange and Rockland Utilities, Florida Power & Light Company, and Commonwealth Edison.

An important part is the Community, a unique forum for utility leaders to openly share best practices and methods to overcome challenges allowing for real change in their organizations. Listen in on this conversation with Program Director Derek HasBrouck, as he digs into utility reliability, and why he says the best-practices conference with award winners may be an "unfair advantage."
 

PUF's Steve Mitnick: Derek, you've been an expert in system reliability for a long time. Talk about that and what you and your team at PA Consulting do in this area.

Derek HasBrouck: We've been helping utilities, regulators, and end users understand system reliability and the actual reliability that individual customers experience for over thirty-five years.