"Slamming" Complaints Spark Action, Legislation
The Alabama Public Service Commission has formally requested that state law enforcement officials prosecute a reseller of telecommunications services for ongoing incidents of "deceptive and misleading" marketing activities.
The so-called "slamming" practices include switching customers without documenting their consent. Earlier in the year, the commission had found that Long Distance Services Inc. had engaged in a series of improper practices, including the use of sweepstake boxes, to sign up new customers to its service without proper consent.