Perspective
With encryption of name and address - but disclosure of usage and billing - customers can have their cake and eat it too.
How to assure consumer privacy in energy deregulation has utilities, energy marketers and regulators in a dither.
With a deregulating market, utilities must share their consumer data with energy marketers in their territories. The more information energy marketers have about consumers, the better the products, prices and payment plans they can offer. This information, however, may include sensitive details about a consumer's finances and habits.