How IT can allow utilities to invest in customers-and even improve returns-without breaking the bank.

A high quality customer information system (CIS) at a utility company can build revenue streams and promote customer loyalty. But while those are admirable goals, it is not that simple to wade through all the various CIS systems and figure out what a company needs in order to achieve those benefits.

Revisiting performance-based rates with endogenous market designs.

More than 20 years ago in the pages of this publication, economist William Baumol outlined a method by which the regulation of public utility monopolies could be streamlined while simultaneously providing incentives for efficiency and productivity growth.¹ Baumol proposed a productivity incentive clause that adjusts rates automatically according to the formula,

The road to the current reliability crisis is paved with four decades of bad policy decisions.

 

The technical causes of the great Northeast blackout of August 2003 are coming into focus. For reasons yet unknown as of press time, transmission lines in northern Ohio were lost to the grid, and within seconds 50 million people in the United States and Canada were without power. Soon we will no doubt know the specific reasons for the blackout, and technical corrections and improvements will be made.

Perspective

The crisis of confidence in today's power industry is, at its heart, a crisis of ideas.

 

Surfside reading for the energy workaholic.

The Last Energy War: The Battle Over Utility Deregulation

Utility deregulation is the biggest consumer rip-off since the S&L debacle, activist Harvey Wasserman argues. He says electric competition has wider and more deadly implications: costs running to trillions of dollars, environmental threats, and the further delay of renewables like wind and solar energy.

Reinventing Electric Utilities: Competition, Citizen Action, and Clean Power

Surfside reading for the energy workaholic.

The Last Energy War: The Battle Over Utility Deregulation

Utility deregulation is the biggest consumer rip-off since the S&L debacle, activist Harvey Wasserman argues. He says electric competition has wider and more deadly implications: costs running to trillions of dollars, environmental threats, and the further delay of renewables like wind and solar energy.

Reinventing Electric Utilities: Competition, Citizen Action, and Clean Power

An evolving market demands a greater focus on power prices and required return on equity.

Valuation can be difficult even in stable markets, and executives setting their company's strategic course need to understand how the market for power projects is evolving and what may lie ahead.

After 10 years of waiting, some experts say a Republican-controlled Congress and a patriotic mood will make the difference in passing energy legislation this year.

Could this be the year that Congress passes a comprehensive national energy bill? That's the question on the mind of the utilities industry. Some say with Republicans controlling both the U.S. House and Senate-not to mention the presidency-the prospects for comprehensive energy legislation are bright. But some pundits are not so sure.

Goodbye to All That?