Intelligent systems

Smart grid technologies bring a host of cyber security considerations that need to be addressed throughout the transmission and distribution domain—and even into the customer’s home. In the second of two exclusive articles, Department of Energy authors team up with industry experts to provide a path forward for securing the smart grid.

The purpose of utility-system automation, in a nutshell, is to bring utility service into the 21st century. These advancements will help improve customer service by allowing utilities to respond sooner to situations that cause outages—but only if workforce processes make use of the intelligence these new systems provide.