MWFM

Consumers Energy Selects Accenture to Deploy New Ventyx Digital Platform

Consumers Energy selected Accenture to deploy new mobile workforce management (MWFM) software from Ventyx, an ABB company, to help field workers improve safety, productivity and customer experience. Accenture will implement the latest release of Service Suite with optimized, automated dispatching, for schedulers, dispatchers, field crews and supervisors. This will replace Consumers Energy's legacy mobile workforce management system.