OMS

STATE REGULATORS:

Can natural gas supply keep up with demand for power?

Interviews

Things are looking up for the energy industry, but tough issues remain. Regulators-forced to grapple with the mismatch between volatile natural-gas prices and years of building gas-fired power plants-have learned a thing or two. They now insist on new rate schemes and risk-management methods while promoting the use of liquefied natural gas.

Seams, holes, and historic precedent challenge the Midwest ISO's evolution.

In a single sentence, Bill Smith of the Organization of MISO States (OMS) summarizes prevailing concerns about the new-and-improved Midwest ISO: "When it starts, it has to work."

How IT can allow utilities to invest in customers-and even improve returns-without breaking the bank.

A high quality customer information system (CIS) at a utility company can build revenue streams and promote customer loyalty. But while those are admirable goals, it is not that simple to wade through all the various CIS systems and figure out what a company needs in order to achieve those benefits.

The board of directors of Yankee Energy System, Inc. has elected Ellen J. Quinn v.p., corporate and environmental planning, and Sarah K. Sanders treasurer for the company. Before joining Yankee Energy, Quinn worked as a scientist at Northeast Utilities, and at the Nuclear Regulatory Commission. Sanders also came from Northeast Utilities, where she worked as an analyst.

David H.