"exogenous" costs beyond the control of utility management; 6) avoid targeted incentives in favor of comprehensive results; 7) incorporate well-defined and measurable indicators of utility performance; 8) address the effect on investors perception of risk; and 9) conform to applicable accounting standards. The DPU stopped short of directing all utilities to develop an incentive regulation plan, but warned that those who did not would be required in a subsequent rate hearing to demonstrate efforts to achieve more efficient operations. Re Incentive Regulation for Electric and Gas Utilities, D.P.U. 94-158, Feb. 24, 1995 (Mass.D.P.U.).
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