Law & Lawyers

“We’re pivoting our model and taking a broader approach to say, where can we have a dedicated low-income team that is not just helping when someone has a problem with bills but is there when they are onboarding and when they’re setting up their service to get a better sense of what the profile is of that user.”

“We’re normalizing it by letting folks know how many people in their area, territory, zip code, are participating in programs. We’re letting them know it’s normal in their neighborhood, giving them exact data, so folks understand it’s not only those folks who are that check away from poverty, but a lot are going in and out of these programs over time.”

This article addresses tomorrow’s electric affordability. To evaluate the affordability of electric bills for residential customers, quantitatively, we must do a little math. The core idea here is to show the link between the investment necessary to advance the energy transformation and the effect on a household’s electric bills via the mechanisms of utility regulation.

“We already announced that we’re reducing our electricity rates in 2024. Residential customer rates were reduced 11% on the 1st of January, and our commercial and industrial rates are dropping up to 18%, so that’s helpful.”