AMR

How Technology Firms See Pay-As-You-Go Billing

More than just software, prepaid billing remakes the business.

It revamps operations and changes the customer relationship.

There are no technical impediments that stand in the way for prepayment meters in North America. Whatever roadblocks do exist lie more with the state legislatures and with the culture of gas utilities and consumers."

Those comments come from Janet Penz, product manager (diaphragm meters) for Schlumberger Industries, speaking from her new Canadian office in Mississaugua, Ontario.

Automated Meter Reading: Two Companies, Two Strategies

Automated Meter Reading:

Two Companies,

Two StrategiesThe question is whether to own or lease,

but each route offers its own advantages.

With deregulation nipping at their heels, utilities are looking for ways to gain and maintain

customers. Aggressive utilities are seeking new customers outside of their service territories and offering competitive prices, new products, and new services.

People

Entergy Corp. has hired John A. Brayman, former president of Ameritech Corp.'s telephone industry services subsidiary in Chicago. Brayman will continue company expansion into nonregulated, domestic energy, and utility-related business as executive v.p. of Entergy Enterprises, Inc. and president of an as-yet unnamed group.J. William Holden was named Southern Electric International's v.p. for operations and development in Latin America and the Caribbean.

GE Supply, a General Electric division, promoted William C. Betke to g.m.

Today's Data is Tomorrow's Service

Better use of existing data is the key to enhanced revenue.

Utility automation seeks to reduce operational costs and deliver new value-added services.

The first goal is straightforward and quantifiable. For example, when Public Service Co.

Utilities Bullish on Meter-Reading Technology

By the end of 1996, the 400,000 urban customers of Kansas City Power & Light Co. (KCPL) will enter a new age of technology.

A real-time wireless network will bounce readings from small transmitters installed in the existing meters of every home and business in the greater Kansas City metropolitan area back to computers at the utility's customer services office.