Strategy & Planning

First Woman to Chair EEI

“We can market electric utilites better.”

Our regulatory model is set up to sell a commodity. But we don’t sell a commodity anymore.

American Water: Dr. Ben Stanford

Senior Dir., Water Research & Dev.

“We developed a process that lets you lower the aeration cost, lower the amount of air you’re putting into the water.”

American Water: Susan Story

President and CEO

“Our customers see water fall from the sky: they think it must be free. They don’t think about what it costs to treat it, then get it to their homes.”

Water Utilities Too

PUF’s Steve Mitnick Visits American Water

As American Water CEO Susan Story points out, water is more essential to life than anything else.

NARUC Innovation Awards

ICC Chair Sheahan on Innovation Taskforce

Illinois Commerce Commission Chairman Brien Sheahan on the value of recognizing and embracing innovation.

Energy Efficiency Conference

New Tech, Changing Business Models

Energy efficiency has grown tremendously in eastern Canada. There’s a tremendous amount of drive at the federal level.